Reference

How tk992 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, deposit via bKash, Nagad or Rocket, and move through the platform — and how we keep that data safe.

Account data protectedbKash, Nagad, Rocket payment data securedNo data sold to third partiesYou can request your data anytimeBangladesh-region policy

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What We Collect and Why We Collect It

tk992 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with tk992, we collect the details you provide at registration — name, email address, phone number and date of birth. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we log the transaction reference, wallet number and amount

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so we can match payments to your account accurately. We also collect device identifiers, IP addresses and session data each time you connect, whether on mobile browser or through the app. This helps us keep your account secure and spot any unusual access patterns early. Cookies
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track your session state so you stay logged in across pages without re-entering credentials. We do not store your full bKash, Nagad or Rocket PIN — those stay inside the respective payment app. Data retention follows the period required under applicable rules; once that period passes,
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we remove your identifiable records from active storage. You can ask us to review what we hold at any time through our support channel. Eligibility to use the platform and the related data processing depends on your local law and the regions where access is permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We use SSL encryption on every page of tk992 — registration, login, deposit and withdrawal flows all run over a secured connection. Your payment details for bKash, Nagad and Rocket are passed directly to those processors; we do not store raw wallet credentials on our servers. Account security relies on OTP verification tied to your registered mobile number, so any login attempt from an unrecognised device triggers a one-time code to your phone before access is granted.

SSL Encryption

Every account session, from login through to Rocket or Nagad withdrawal confirmation, runs over SSL. Data in transit is encrypted before it leaves your device.

OTP Account Security

We tie your account to your registered mobile number. New device logins require a one-time code sent to that number, blocking access from unverified devices automatically.

Payment Data Boundaries

bKash, Nagad and Rocket transactions are processed by those providers directly. We keep only the transaction reference and amount — never your wallet PIN or full account credentials.

Retention and Deletion

We hold your account data for the period required under applicable rules. Once that window closes, identifiable records are removed. You can request early review through our support channel.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to know what data we hold on your account, request a correction, or ask us to delete your records, our support team handles all privacy-related requests. Reach out through any of the channels below and we will respond with the specific steps to verify your identity before actioning your request.

Common Questions About Your Data on tk992

Below are the questions we hear most often about how your personal information is handled, who can see it, and what your rights are as an account holder on tk992.

We collect your name, email, phone number and date of birth at registration. After that, we log transaction references for bKash, Nagad or Rocket payments and session data tied to your device.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad and Rocket to complete transactions, and with service providers who operate under strict data agreements.

Log in and go to Account Settings, then Privacy and Data, to submit a formal request. Alternatively, contact us via live chat or email with your registered phone number and we will process it.

Yes. Submit a deletion request through your account dashboard or via our support email. We verify your identity first, then remove identifiable records once any mandatory retention period has passed.

No. We store only the transaction reference and amount for reconciliation. Your wallet PIN and full account credentials remain inside the bKash or Nagad app and are never passed to us.

Our policy covers accounts opened and used where access is permitted under local law and eligible regions. If you are in Bangladesh, your eligibility depends on the applicable local rules in your area.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfobKash CashTime InfoTk992 Banking

How tk992 Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Privacy Rights

Common Questions About Your Data on tk992

01 What personal data does tk992 collect when I register?

02 Does tk992 share my data with other companies?

03 How do I request a copy of the data tk992 holds on me?

04 Can I ask tk992 to delete my account data?

05 Are my bKash or Nagad wallet details stored on tk992 servers?

06 Does this privacy policy apply to everyone, regardless of location?

Privacy Policy

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